About Us
We are a leading and innovative Information and Communication Technology (ICT) Company in Kenya that exists to give uncommon solutions for businesses and organizations so they can get uncommon results – more customers and revenue. We use our experience, skills, latest technologies, and international best practices to help companies and organizations improve their operational efficiency, cut costs and minimize business risks. We do this with great confidence and a big smile.
Our Mission
To be a partner of choice for Kenya’s leading companies and organizations by offering ICT solutions that will help them; increase productivity, ensure operational continuity and enable them achieve their business goals.
Our Vision
To become the best one-stop ICT services providing company by consistently delivering effective and tailored solutions that exceed our customers’ expectations and deliver great results
Core Values
- Innovation
- Integrity
- Commitment
- Excellence
- Customer Care
Our History
Zaneta Techbiz was founded in 2018 to fill the gap in the branding industry. We saw many Kenyan businesses struggle to build brand visibility despite having immense potential to make an impact in their sectors. Our intention has been to give these brands custom branding solutions tailored to their needs. With our graphic design, web design, software application, mobile app development and digital marketing services, we are focused on helping as many businesses as possible to broaden their reach, engage more customers, and get more conversions. We are committed to delivering outstanding work to our clients and maintain integrity in all our endeavors.
Our Clients
Our solutions have helped organizations increase customer
engagement, become more efficient, and get to market faster.
Our Managed IT services will help you succeed. Let’s get started
Testimonials
Businesses today cross borders and regions, so you need a service
provider that goes where you are.
Our Contact Centre, Office Telephony and ERP/CRM system operated autonomously which resulted in significant inefficiencies. We had actually engaged a vendor to integrate these systems but 3 months we were getting nowhere. We didn't want to overhaul any of these systems especially since they had been recent investments. Zaneta came in just the right time and worked with the resources we had, performed the integration, trained our team and we were finally able to commission the Contact Centre.
Boniface Mbugua - Head of IT - Kenchic
Healthcare is a service and in a push to improve customer service we needed to improve our customer touch. More than just the system they provided us they also helped us shape our strategy in using technology as a tool for customer service. They gave us a solution that scales easily to all our four hospitals, reduced our telco costs, provided visibility into resource use age, streamlined management and support and allows forensic spot checks.
Dr Helen Onyango - Director, Shalom Group of Hospitals
Cyton has a considerable clientelle in the diaspora especially USA and we needed to keep touch in a cost-effective manner. Zaneta proposed and implemented a solution to acquire a US trunk and integrate it to our PBX in Nairobi. This has saved us a lot of telco costs; we are now able to call US at local rates.
Colin Bukamo - Team Lead Networks, Security and Information Systems - Cytonn Investments
Our operations were growing but our IT infrastructure had not caught up. Zaneta helped us draw a roadmap starting with streamlining the network. Realizing that we didn't have a large IT team they helped us build a cloud-managed solution suite that performs SDWAN, SASE, Wireless and Firewall functions. We are happy to walk our ICT transformation journey with a trusted partner like them.
Ian Katana - IT, Elex Products Limited
